Enterprise Technology · Strategy · AI

Enterprise technology is changing. The hard part is knowing what to do with it.

I write about enterprise technology, AI, workspace and the strategies that help organizations turn technology into outcomes.
Kapil Singh · Enterprise Technology Strategist · 18+ years in technology
Point of view

I think about technology from two angles.

Technology

What is changing, how it works, and what it means for the enterprise.

Strategy

How enterprises, technology providers and GSIs turn technology into something usable, scalable and valuable.

What I write about

Four connected areas of enterprise technology.

01

AI & Enterprise Technology

AI agents, enterprise AI, MCP, LLMs, RAG and the architecture behind emerging enterprise technology.

02

Workspace & Secure Access

Workspace, EUC, VDI, DaaS, identity, application delivery and secure access.

03

Technology Strategy

Technology decisions, transformation, adoption, operating models and turning investments into outcomes.

04

Service Provider & GSI Strategy

How vendors, GSIs and service providers build, scale and deliver repeatable enterprise capabilities.

Featured thinking

Ideas worth spending a few minutes on.

AI

AI Agents vs AI Assistants vs LLMs — What's Actually Different?

A practical way to understand the layers of an enterprise AI system.

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Workspace

VDI vs DaaS: A 2026 Enterprise Decision Framework

The decision is about more than where the desktop runs.

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Strategy

Technology Adoption Is Not the Same as Technology Deployment

Why implementation alone doesn't create technology value.

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Published elsewhere

Beyond ItsKapil.

Selected perspectives published through technology organizations I've worked with.

Citrix
The secret to delivering a financial Trader Workstation
Citrix
The right start to architecting an efficient DaaS environment
Citrix
Getting started with PowerShell automation for Citrix Cloud
HCLTech
Digital Healthcare Era – Enabling Patient Care Via Modern Workplace Technology
HCLTech
Why Settle For One When You Can Have Both: Security And Great User Experience For The Modern Workplace
About Kapil

Enterprise Technology Strategist

I work at the intersection of enterprise technology, strategy and partner ecosystems — helping technology leaders understand what is changing, make better decisions and turn technology into something that can work at scale.

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Technology changes quickly. Good thinking should help it make sense.

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